Lisa Agranove听has been caught in a whirlwind since news broke that the once-venerated retailer she partnered with filed for creditor protection in early March.
The听owner of Lisa Maxwell Jewelry, a Toronto-based handmade jewelry designer, said听Hudson鈥檚 Bay鈥檚 鈥渟hocking鈥 announcement left her in the dark.
Unsure how听her merchandise at five stores in three provinces would be affected, she said she contacted retailers several times in the days following the announcement for clarification, but has received no response.
A week later, she said, she finally got through to a manager of the company, but the call left her with听more questions than answers: Would her products would be sold at a discount? Would she still receive consignment payments?
鈥淚t became clear to me,”听said Agranove, “that I needed to go and remove the rest of my products.鈥
During the week of March 17, Agranove, away on vacation, asked her brand representatives to drive to the retail stores in Oakville, Victoria, B.C., Vancouver and Montreal to pull products from the beleaguered retailer. They successfully cleared out all her inventory.
Agranove’s not the only one trying to reclaim stock.
Other suppliers have seen loading docks at flagship stores in downtown 海角社区官网and Oakville filled with small cars loaded with goods,听The Canadian Press reported.
Apartments, health centres and even pickleball courts may be coming to your local mall after Hudson's Bay departs. Experts say the closure of most of the 355-year-old company's department stores offers a chance to reimagine high-traffic spaces. smart companies will try to take advantage of the large spaces on offer, says Kate Camenzuli, vice-president of retail at commercial real estate company CBRE. (April 1, 2025 / The Canadian Press)
Amid the evolving reports of听liquidation of all locations except six top-tier stores, Canada鈥檚 oldest company, founded in 1670, kicked off sales last Monday at 73 Hudson鈥檚 Bay stores, along with two Saks Fifth Avenue stores and 13 Saks OFF 5TH locations in Canada.
It鈥檚 only been a little over two years since Agranove, a self-taught jewelry maker, became a vendor听with the Canadian retail icon. A Hudson鈥檚 Bay rep approached her at a pop-up event in downtown 海角社区官网and asked if she wanted to sell her jewelry in their stores.
鈥淚mmediately, I was like, yes!”听she recalled. “I was so excited.鈥澨
However, concerning signs about the retailer emerged in 2024, she said. Late payments became 鈥渧ery delayed鈥 in January of this year, and eventually stopped altogether.
Agranove听says she is owed more than $1,000.听
As of March 7, court documents reveal that Hudson’s Bay owes some $950 million to nearly 1,900 creditors, including landlords, fashion brands, banks and various levels of government.听
Ralph Lauren is owed $16 million, and Est茅e Lauder is owed $9 million. Taylor Norris, a co-partner of 519 Clothing, said his company has not been paid since November 2024 and is owed about $8,000.听
While Norris also wanted听to retrieve his inventory, he hasn’t been able to reach the company, aside from receiving a letter from the court-appointed monitor that says “enforcement processes, rights, and remedies are stayed as against or in respect of Hudson鈥檚 Bay Canada or affecting Hudson鈥檚 Bay Canada鈥檚 business or property.”
To Norris, it seemed that, according to the letter,听he was prohibited from retrieving his stock.
鈥淲e honestly haven’t been hearing back from them since November,” Norris said. “I contacted each of the locations and it seems like they’ve been let go or something.鈥澨
Hudson鈥檚 Bay did not respond to the Star’s question about听vendors’ rights to inventory by the time of publication.
Timothy Dunn, an insolvency lawyer who is not involved in the Hudson鈥檚 Bay file, said while the letter does prohibit “ordinary suppliers” from removing merchandise, it’s possible that Hudson鈥檚 Bay’s contracts with consignors allow them to remove their products, as they are not considered the retailer’s goods until sold.
The delayed payments听were “the writing on the wall” that led some companies on the creditor list to cut their losses with Hudson鈥檚 Bay a year ago.
The retailer was a听partner of Vanilla Studio, a furniture wholesaler, for more than 10 years, accounting for 20 per cent of its online sales during the COVID-19 pandemic.
When unpaid invoices grew to $25,000 in 2024, the supplier cut off inventory shipments 鈥 and says it is still owed that amount. to this day.
Elizabeth Alexandre, the chief operating officer of Vanilla Studio, said her company participated in Hudson鈥檚 Bay鈥檚 push to strengthen its e-commerce platform by launching a premium, curated shopping marketplace in 2021.
Vanilla Studio invested heavily in integrating into the marketplace, where vendors manage their own platform using Hudson鈥檚 Bay鈥檚 system, with the retailer covering freight fees.
But after launching, 鈥渉alfway through the year,鈥 the marketplace shut down for more than six months, and when it reopened, Hudson鈥檚 Bay asked suppliers to pay for shipping.
鈥淲e turned off the marketplace,鈥 said Alexandre. 鈥淲e asked them to pay us so we could keep moving forward (on the original online store). And they said they would, and the payments never came.鈥
After years of a good relationship, Canadian Down & Feather Company also stopped selling on Hudson鈥檚 Bay’s website in 2024.
The small business is owed nearly $100,000, according to its CEO Ashwin Aggarwal, a balance reduced from almost $1 million by the retailer鈥檚 payments early last year.
The department store tried its best and paid the majority of听money owed even though it was late, said Aggarwal. But it听had hit the point where he could no longer afford to keep giving them products without receiving timely payments.
鈥淲e said we were going to hold on to listing the products (on Hudson’s Bay websites).听They were sort of in agreement, and they continued to stay in touch with us and say, 鈥楲ook, we’re still trying. We’d like to get you back online,鈥 鈥 said Aggarwal.
As a Canadian company and citizen, Aggarwal said he feels sad about the loss of the country鈥檚 oldest retailer, especially given the ongoing Trump trade wars and sovereignty issues with the U.S.
鈥淲e hope that they come out of this stronger, even if it’s a smaller version of themselves. Hopefully there’s a Bay brand that gets to continue to serve the Canadian economy.鈥澨
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